Aliens Digital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this policy carefully. By using our services, you consent to the practices described herein.
1. Information We Collect
We may collect information that you provide directly to us, such as your name, email address, phone number, business name, and any other information you choose to provide when filling out contact forms, requesting audits, or engaging our services. We may also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and access times.
2. SMS/Text Messaging
When you provide your mobile phone number and check the SMS consent box on our forms, you are opting in to receive text messages from Aliens Digital (operated by Hijinko LLC) related to the services you requested, including follow-up questions, reminders, and links to complete your signup. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and reply HELP for help. Consent to receive text messages is not a condition of purchasing any goods or services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared only with subcontractors in support services, such as our SMS/messaging providers, solely to deliver the messages you have opted in to receive. All other categories of data sharing exclude text messaging opt-in data and consent; this information will not be shared with any third parties.
We retain SMS consent records for as long as necessary to document opt-in and comply with applicable regulations. To update your contact information or request deletion of your data, contact us at Billy@Aliens.so.
3. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services; to communicate with you about our services, promotions, and updates; to process transactions and send related information; to respond to your inquiries and provide customer support; to monitor and analyze trends, usage, and activities in connection with our services; and to detect, prevent, and address technical issues or fraudulent activity.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly without cookies.
5. Third-Party Services
We may use third-party service providers to help us operate our business and administer activities on our behalf, such as analytics providers (e.g., Google Analytics) and email service providers. These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
6. Data Security
We implement reasonable security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. To exercise these rights, please contact us at hello@aliens.so.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically for any changes.
11. SMS Messaging & Mobile Information
Aliens Digital does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.
Mobile information may be shared only with subcontractors and service providers that support the delivery of SMS services, such as messaging platforms, telecommunications providers, or customer support vendors. This information is used solely to provide and operate the messaging service.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Aliens Digital
Seattle, WA
hello@aliens.so